carevantage
Individual & Family Small Business Dental & Vision About Us Agents Members
Book a Consultation
Individual & Family Small Business Dental & Vision About Us Agents Members Book a Consultation
Legal

Privacy Policy

Effective Date: August 30, 2026
Last Updated: August 30, 2026

CareVantage Insurance ("CareVantage," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, schedule a consultation, request information about insurance coverage, or otherwise interact with CareVantage.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with CareVantage.

Information You Provide Through Our Website

When you contact us, request information, or schedule a consultation through our website, we may collect information such as:

  • Name
  • Email address
  • Telephone number
  • State of residence
  • Appointment details
  • Information you voluntarily include in a message or inquiry

Our general website forms and appointment scheduling tools are not designed to collect medical histories, diagnoses, prescription information, or other detailed health information.

Please do not submit sensitive medical information through a general website contact form unless specifically requested through an appropriate method.

Information Collected During Insurance Services

If you choose to work with CareVantage to explore or apply for insurance coverage, we may request additional information during a consultation, quoting process, application, or enrollment.

Depending on the coverage being considered, this information may include:

  • Age or date of birth
  • Household and dependent information
  • Current insurance coverage
  • Coverage needs and preferences
  • Eligibility information
  • Information required by an insurance carrier, plan administrator, underwriting organization, or enrollment platform

Certain insurance products may require health-related information as part of determining eligibility or underwriting. When necessary, this information may be collected during the consultation or insurance application process rather than through our general website forms or appointment calendar.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This information may include:

  • IP address
  • Browser and device type
  • Operating system
  • Pages viewed
  • Date and time of visits
  • Referring website or source
  • General geographic information
  • Website interactions

We may use this information to operate and improve our website, maintain security, understand website usage, and evaluate the effectiveness of our marketing.

2. How We Use Information

We may use information we collect to:

  • Respond to inquiries and requests
  • Schedule and manage consultations
  • Communicate with prospective and existing clients
  • Identify insurance products that may meet your stated needs
  • Prepare or facilitate insurance quotes
  • Assist with insurance applications and enrollment
  • Determine potential eligibility for available insurance products
  • Communicate regarding applications, coverage, renewals, or service requests
  • Provide customer support
  • Maintain appropriate business and client records
  • Operate, maintain, and improve our website and services
  • Measure website and marketing performance
  • Detect or prevent fraud, misuse, or security incidents
  • Comply with applicable laws, regulations, licensing requirements, legal processes, and regulatory obligations
  • Send communications that you have requested or consented to receive

We do not use health information provided during the insurance process for unrelated third-party advertising purposes.

3. Insurance and Health-Related Information

CareVantage's general website forms and appointment scheduling tools are not intended to collect detailed medical or health information.

However, after you request a consultation, certain health-related information may be necessary to help determine which insurance products may be available based on your circumstances.

Some insurance products may use medical underwriting or other eligibility criteria. In those circumstances, you may be asked to provide information relevant to determining potential eligibility or completing an insurance application.

Health-related information provided during the insurance process may be used as reasonably necessary for:

  • Insurance eligibility
  • Quoting
  • Underwriting
  • Applications and enrollment
  • Servicing insurance coverage
  • Other insurance-related services you request

When necessary to provide the services you request, information may be provided to an insurance carrier, plan administrator, enrollment platform, underwriting organization, or other party involved in processing or servicing insurance coverage.

CareVantage does not sell health or medical information to third parties for their independent marketing purposes.

The privacy protections applicable to particular information may vary depending on the type of information, how it was collected, and the organizations involved in processing it. Nothing in this Privacy Policy is intended to expand or limit rights or protections provided under applicable federal or state law.

4. How We May Disclose Information

We may disclose personal information when reasonably necessary to operate our business or provide the services you request.

Insurance Carriers and Related Organizations

Information may be provided to insurance carriers, benefit providers, plan administrators, underwriting organizations, enrollment platforms, and similar organizations when necessary for quoting, determining eligibility, underwriting, enrollment, coverage, or servicing.

Service Providers

We may use third-party companies that provide services supporting our business, including:

  • Website hosting
  • Customer relationship management
  • Appointment scheduling
  • Email and text messaging
  • Telecommunications
  • Electronic signatures
  • Document processing
  • Data storage
  • Website analytics
  • Payment processing
  • Other business and technology services

These providers may process information on our behalf as appropriate to perform the services for which they are engaged.

Authorized Insurance Professionals

Information may be made available to authorized CareVantage personnel or licensed insurance professionals who require the information to assist with your insurance needs or service your account.

Legal and Regulatory Requirements

We may disclose information when reasonably necessary to comply with applicable law, court orders, subpoenas, regulatory requirements, licensing obligations, governmental requests, or other legal processes.

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of CareVantage, our clients, or others.

Business Transactions

If CareVantage is involved in a merger, acquisition, restructuring, sale, or transfer of some or all of its business or assets, information may be transferred as part of that transaction, subject to applicable law.

CareVantage does not sell personal information to third parties for their independent marketing purposes.

5. SMS and Text Messaging Privacy

If you provide your mobile telephone number and consent to receive text messages from CareVantage, we may send text messages related to your inquiry, consultation, insurance options, application, enrollment, coverage, customer service, or other communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing insurance or receiving services from CareVantage.

You may opt out of text messages at any time by replying STOP. You may receive a confirmation message acknowledging your opt-out request.

For assistance, you may reply HELP or contact CareVantage directly.

Mobile information, including telephone numbers and SMS consent information, will not be sold or shared with third parties for their independent marketing or promotional purposes.

Information may be provided to telecommunications providers, messaging platforms, and other service providers when necessary to deliver communications on behalf of CareVantage.

6. Email Communications

If you provide your email address, CareVantage may use it to communicate with you regarding your inquiry, consultation, insurance options, application, enrollment, existing coverage, or other services you request.

If you receive promotional email communications from us, you may unsubscribe using the unsubscribe option included in the communication or by contacting us.

Even if you opt out of promotional communications, we may continue to send non-promotional or transactional communications when appropriate, including communications regarding an existing application, policy, service request, or client relationship.

7. Cookies, Analytics, and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand how visitors interact with it, improve website performance, and evaluate marketing effectiveness.

These technologies may collect information such as:

  • Device and browser information
  • IP address
  • Pages visited
  • Time spent on pages
  • Website interactions
  • Referring websites or advertisements
  • General location information

Some of these technologies may be provided by third-party analytics, advertising, or technology providers.

CareVantage's general website forms and appointment scheduling tools are not designed to request detailed medical or health information.

We do not intentionally authorize advertising or analytics providers to use health information provided during an insurance consultation or application for those providers' independent advertising purposes.

You may be able to limit certain cookies or tracking technologies through your browser, device, or other available privacy settings.

8. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties, including insurance carriers, provider-search tools, enrollment platforms, scheduling services, and social media platforms.

When you leave a CareVantage-controlled website or provide information directly to another organization, that organization's privacy policy and practices may apply.

CareVantage is not responsible for the privacy, security, availability, or content of websites and services that we do not control.

We encourage you to review the privacy policies of third-party organizations before providing personal information to them.

9. Data Security

CareVantage uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to personal information is limited as appropriate to individuals and service providers who require access for legitimate business or insurance-related purposes.

However, no website, electronic transmission, email system, text messaging system, or electronic storage method can be guaranteed to be completely secure.

For this reason, we encourage you not to transmit highly sensitive medical or personal information through ordinary website contact forms, email, or text messages unless requested through an appropriate method.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services
  • Maintain appropriate insurance and business records
  • Service client relationships
  • Satisfy legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Protect legitimate business interests

Retention periods may vary depending on the type of information and applicable legal or regulatory requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our practices and applicable law.

11. Your Privacy Choices and Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These may include the right to request:

  • Access to certain personal information we maintain about you
  • Correction of inaccurate personal information
  • Deletion of certain personal information
  • Information regarding certain uses or disclosures of your personal information
  • Withdrawal from certain marketing communications

Not all rights apply in every circumstance.

We may need to verify your identity before processing a privacy request, and we may retain certain information when permitted or required by law.

We will not discriminate against you for exercising privacy rights provided to you by applicable law.

Privacy requests may be submitted using the contact information provided at the end of this Privacy Policy.

12. Children's Privacy

CareVantage's website and services are intended for adults seeking insurance information or coverage for themselves, their families, employees, or other eligible individuals.

Our website is not directed to children under the age of 13, and we do not knowingly solicit personal information directly from children under 13 through our website.

A parent, legal guardian, or other authorized adult may provide information concerning a minor when reasonably necessary to obtain insurance information or coverage for that minor.

13. Privacy Preference Signals and Browser Controls

Some browsers and devices provide settings or signals intended to communicate a user's privacy preferences regarding online tracking.

The requirements associated with these technologies vary by jurisdiction and may change over time.

Where required by applicable law, CareVantage will process legally recognized privacy preference signals in accordance with applicable requirements.

You may also adjust your browser or device settings to limit or block certain cookies or tracking technologies.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, or legal requirements.

When changes are made, the "Last Updated" date at the top of this policy will be revised.

If we make material changes, we may provide additional notice through our website or another appropriate method when required by applicable law.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

CareVantage Insurance
Email: [email protected]
Website: www.thecarevantage.com

You may also contact us using the contact form available on our website.


CareVantage Insurance is an independent insurance agency. References to insurance carriers, provider networks, administrators, or other third-party organizations do not imply that those organizations own, operate, or control CareVantage unless expressly stated otherwise.

carevantage

Independent health insurance advisors licensed in 50 states. No consultation fees, ever.

Coverage

Individual & Family Small Business Dental & Vision

Company

About Us Our Agents Client Portal Contact

Get in Touch

[email protected] Book a Free Consultation Licensed in 50 States

Coverage tips, without the sales pitch.

One email a month, no spam, unsubscribe anytime.

© 2026 carevantage insurance solutions. all rights reserved.
Privacy Policy Terms of Service Licensing & Disclosures
carevantage
Individual & Family Small Business Dental & Vision About Us Agents Members
Book a Consultation
Individual & Family Small Business Dental & Vision About Us Agents Members Book a Consultation
Legal

Privacy Policy

Effective Date: August 30, 2026
Last Updated: August 30, 2026

CareVantage Insurance ("CareVantage," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, schedule a consultation, request information about insurance coverage, or otherwise interact with CareVantage.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with CareVantage.

Information You Provide Through Our Website

When you contact us, request information, or schedule a consultation through our website, we may collect information such as:

  • Name
  • Email address
  • Telephone number
  • State of residence
  • Appointment details
  • Information you voluntarily include in a message or inquiry

Our general website forms and appointment scheduling tools are not designed to collect medical histories, diagnoses, prescription information, or other detailed health information.

Please do not submit sensitive medical information through a general website contact form unless specifically requested through an appropriate method.

Information Collected During Insurance Services

If you choose to work with CareVantage to explore or apply for insurance coverage, we may request additional information during a consultation, quoting process, application, or enrollment.

Depending on the coverage being considered, this information may include:

  • Age or date of birth
  • Household and dependent information
  • Current insurance coverage
  • Coverage needs and preferences
  • Eligibility information
  • Information required by an insurance carrier, plan administrator, underwriting organization, or enrollment platform

Certain insurance products may require health-related information as part of determining eligibility or underwriting. When necessary, this information may be collected during the consultation or insurance application process rather than through our general website forms or appointment calendar.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This information may include:

  • IP address
  • Browser and device type
  • Operating system
  • Pages viewed
  • Date and time of visits
  • Referring website or source
  • General geographic information
  • Website interactions

We may use this information to operate and improve our website, maintain security, understand website usage, and evaluate the effectiveness of our marketing.

2. How We Use Information

We may use information we collect to:

  • Respond to inquiries and requests
  • Schedule and manage consultations
  • Communicate with prospective and existing clients
  • Identify insurance products that may meet your stated needs
  • Prepare or facilitate insurance quotes
  • Assist with insurance applications and enrollment
  • Determine potential eligibility for available insurance products
  • Communicate regarding applications, coverage, renewals, or service requests
  • Provide customer support
  • Maintain appropriate business and client records
  • Operate, maintain, and improve our website and services
  • Measure website and marketing performance
  • Detect or prevent fraud, misuse, or security incidents
  • Comply with applicable laws, regulations, licensing requirements, legal processes, and regulatory obligations
  • Send communications that you have requested or consented to receive

We do not use health information provided during the insurance process for unrelated third-party advertising purposes.

3. Insurance and Health-Related Information

CareVantage's general website forms and appointment scheduling tools are not intended to collect detailed medical or health information.

However, after you request a consultation, certain health-related information may be necessary to help determine which insurance products may be available based on your circumstances.

Some insurance products may use medical underwriting or other eligibility criteria. In those circumstances, you may be asked to provide information relevant to determining potential eligibility or completing an insurance application.

Health-related information provided during the insurance process may be used as reasonably necessary for:

  • Insurance eligibility
  • Quoting
  • Underwriting
  • Applications and enrollment
  • Servicing insurance coverage
  • Other insurance-related services you request

When necessary to provide the services you request, information may be provided to an insurance carrier, plan administrator, enrollment platform, underwriting organization, or other party involved in processing or servicing insurance coverage.

CareVantage does not sell health or medical information to third parties for their independent marketing purposes.

The privacy protections applicable to particular information may vary depending on the type of information, how it was collected, and the organizations involved in processing it. Nothing in this Privacy Policy is intended to expand or limit rights or protections provided under applicable federal or state law.

4. How We May Disclose Information

We may disclose personal information when reasonably necessary to operate our business or provide the services you request.

Insurance Carriers and Related Organizations

Information may be provided to insurance carriers, benefit providers, plan administrators, underwriting organizations, enrollment platforms, and similar organizations when necessary for quoting, determining eligibility, underwriting, enrollment, coverage, or servicing.

Service Providers

We may use third-party companies that provide services supporting our business, including:

  • Website hosting
  • Customer relationship management
  • Appointment scheduling
  • Email and text messaging
  • Telecommunications
  • Electronic signatures
  • Document processing
  • Data storage
  • Website analytics
  • Payment processing
  • Other business and technology services

These providers may process information on our behalf as appropriate to perform the services for which they are engaged.

Authorized Insurance Professionals

Information may be made available to authorized CareVantage personnel or licensed insurance professionals who require the information to assist with your insurance needs or service your account.

Legal and Regulatory Requirements

We may disclose information when reasonably necessary to comply with applicable law, court orders, subpoenas, regulatory requirements, licensing obligations, governmental requests, or other legal processes.

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of CareVantage, our clients, or others.

Business Transactions

If CareVantage is involved in a merger, acquisition, restructuring, sale, or transfer of some or all of its business or assets, information may be transferred as part of that transaction, subject to applicable law.

CareVantage does not sell personal information to third parties for their independent marketing purposes.

5. SMS and Text Messaging Privacy

If you provide your mobile telephone number and consent to receive text messages from CareVantage, we may send text messages related to your inquiry, consultation, insurance options, application, enrollment, coverage, customer service, or other communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing insurance or receiving services from CareVantage.

You may opt out of text messages at any time by replying STOP. You may receive a confirmation message acknowledging your opt-out request.

For assistance, you may reply HELP or contact CareVantage directly.

Mobile information, including telephone numbers and SMS consent information, will not be sold or shared with third parties for their independent marketing or promotional purposes.

Information may be provided to telecommunications providers, messaging platforms, and other service providers when necessary to deliver communications on behalf of CareVantage.

6. Email Communications

If you provide your email address, CareVantage may use it to communicate with you regarding your inquiry, consultation, insurance options, application, enrollment, existing coverage, or other services you request.

If you receive promotional email communications from us, you may unsubscribe using the unsubscribe option included in the communication or by contacting us.

Even if you opt out of promotional communications, we may continue to send non-promotional or transactional communications when appropriate, including communications regarding an existing application, policy, service request, or client relationship.

7. Cookies, Analytics, and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand how visitors interact with it, improve website performance, and evaluate marketing effectiveness.

These technologies may collect information such as:

  • Device and browser information
  • IP address
  • Pages visited
  • Time spent on pages
  • Website interactions
  • Referring websites or advertisements
  • General location information

Some of these technologies may be provided by third-party analytics, advertising, or technology providers.

CareVantage's general website forms and appointment scheduling tools are not designed to request detailed medical or health information.

We do not intentionally authorize advertising or analytics providers to use health information provided during an insurance consultation or application for those providers' independent advertising purposes.

You may be able to limit certain cookies or tracking technologies through your browser, device, or other available privacy settings.

8. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties, including insurance carriers, provider-search tools, enrollment platforms, scheduling services, and social media platforms.

When you leave a CareVantage-controlled website or provide information directly to another organization, that organization's privacy policy and practices may apply.

CareVantage is not responsible for the privacy, security, availability, or content of websites and services that we do not control.

We encourage you to review the privacy policies of third-party organizations before providing personal information to them.

9. Data Security

CareVantage uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to personal information is limited as appropriate to individuals and service providers who require access for legitimate business or insurance-related purposes.

However, no website, electronic transmission, email system, text messaging system, or electronic storage method can be guaranteed to be completely secure.

For this reason, we encourage you not to transmit highly sensitive medical or personal information through ordinary website contact forms, email, or text messages unless requested through an appropriate method.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services
  • Maintain appropriate insurance and business records
  • Service client relationships
  • Satisfy legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Protect legitimate business interests

Retention periods may vary depending on the type of information and applicable legal or regulatory requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our practices and applicable law.

11. Your Privacy Choices and Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These may include the right to request:

  • Access to certain personal information we maintain about you
  • Correction of inaccurate personal information
  • Deletion of certain personal information
  • Information regarding certain uses or disclosures of your personal information
  • Withdrawal from certain marketing communications

Not all rights apply in every circumstance.

We may need to verify your identity before processing a privacy request, and we may retain certain information when permitted or required by law.

We will not discriminate against you for exercising privacy rights provided to you by applicable law.

Privacy requests may be submitted using the contact information provided at the end of this Privacy Policy.

12. Children's Privacy

CareVantage's website and services are intended for adults seeking insurance information or coverage for themselves, their families, employees, or other eligible individuals.

Our website is not directed to children under the age of 13, and we do not knowingly solicit personal information directly from children under 13 through our website.

A parent, legal guardian, or other authorized adult may provide information concerning a minor when reasonably necessary to obtain insurance information or coverage for that minor.

13. Privacy Preference Signals and Browser Controls

Some browsers and devices provide settings or signals intended to communicate a user's privacy preferences regarding online tracking.

The requirements associated with these technologies vary by jurisdiction and may change over time.

Where required by applicable law, CareVantage will process legally recognized privacy preference signals in accordance with applicable requirements.

You may also adjust your browser or device settings to limit or block certain cookies or tracking technologies.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, or legal requirements.

When changes are made, the "Last Updated" date at the top of this policy will be revised.

If we make material changes, we may provide additional notice through our website or another appropriate method when required by applicable law.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

CareVantage Insurance
Email: [email protected]
Website: www.thecarevantage.com

You may also contact us using the contact form available on our website.


CareVantage Insurance is an independent insurance agency. References to insurance carriers, provider networks, administrators, or other third-party organizations do not imply that those organizations own, operate, or control CareVantage unless expressly stated otherwise.

carevantage

Independent health insurance advisors licensed in 50 states. No consultation fees, ever.

Coverage

Individual & Family Small Business Dental & Vision

Company

About Us Our Agents Client Portal Contact

Get in Touch

[email protected] Book a Free Consultation Licensed in 50 States

Coverage tips, without the sales pitch.

One email a month, no spam, unsubscribe anytime.

© 2026 carevantage insurance solutions. all rights reserved.
Privacy Policy Terms of Service Licensing & Disclosures
carevantage
Individual & Family Small Business Dental & Vision About Us Agents Members
Book a Consultation
Individual & Family Small Business Dental & Vision About Us Agents Members Book a Consultation
Legal

Privacy Policy

Effective Date: August 30, 2026
Last Updated: August 30, 2026

CareVantage Insurance ("CareVantage," "we," "us," or "our") respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, schedule a consultation, request information about insurance coverage, or otherwise interact with CareVantage.

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with CareVantage.

Information You Provide Through Our Website

When you contact us, request information, or schedule a consultation through our website, we may collect information such as:

  • Name
  • Email address
  • Telephone number
  • State of residence
  • Appointment details
  • Information you voluntarily include in a message or inquiry

Our general website forms and appointment scheduling tools are not designed to collect medical histories, diagnoses, prescription information, or other detailed health information.

Please do not submit sensitive medical information through a general website contact form unless specifically requested through an appropriate method.

Information Collected During Insurance Services

If you choose to work with CareVantage to explore or apply for insurance coverage, we may request additional information during a consultation, quoting process, application, or enrollment.

Depending on the coverage being considered, this information may include:

  • Age or date of birth
  • Household and dependent information
  • Current insurance coverage
  • Coverage needs and preferences
  • Eligibility information
  • Information required by an insurance carrier, plan administrator, underwriting organization, or enrollment platform

Certain insurance products may require health-related information as part of determining eligibility or underwriting. When necessary, this information may be collected during the consultation or insurance application process rather than through our general website forms or appointment calendar.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This information may include:

  • IP address
  • Browser and device type
  • Operating system
  • Pages viewed
  • Date and time of visits
  • Referring website or source
  • General geographic information
  • Website interactions

We may use this information to operate and improve our website, maintain security, understand website usage, and evaluate the effectiveness of our marketing.

2. How We Use Information

We may use information we collect to:

  • Respond to inquiries and requests
  • Schedule and manage consultations
  • Communicate with prospective and existing clients
  • Identify insurance products that may meet your stated needs
  • Prepare or facilitate insurance quotes
  • Assist with insurance applications and enrollment
  • Determine potential eligibility for available insurance products
  • Communicate regarding applications, coverage, renewals, or service requests
  • Provide customer support
  • Maintain appropriate business and client records
  • Operate, maintain, and improve our website and services
  • Measure website and marketing performance
  • Detect or prevent fraud, misuse, or security incidents
  • Comply with applicable laws, regulations, licensing requirements, legal processes, and regulatory obligations
  • Send communications that you have requested or consented to receive

We do not use health information provided during the insurance process for unrelated third-party advertising purposes.

3. Insurance and Health-Related Information

CareVantage's general website forms and appointment scheduling tools are not intended to collect detailed medical or health information.

However, after you request a consultation, certain health-related information may be necessary to help determine which insurance products may be available based on your circumstances.

Some insurance products may use medical underwriting or other eligibility criteria. In those circumstances, you may be asked to provide information relevant to determining potential eligibility or completing an insurance application.

Health-related information provided during the insurance process may be used as reasonably necessary for:

  • Insurance eligibility
  • Quoting
  • Underwriting
  • Applications and enrollment
  • Servicing insurance coverage
  • Other insurance-related services you request

When necessary to provide the services you request, information may be provided to an insurance carrier, plan administrator, enrollment platform, underwriting organization, or other party involved in processing or servicing insurance coverage.

CareVantage does not sell health or medical information to third parties for their independent marketing purposes.

The privacy protections applicable to particular information may vary depending on the type of information, how it was collected, and the organizations involved in processing it. Nothing in this Privacy Policy is intended to expand or limit rights or protections provided under applicable federal or state law.

4. How We May Disclose Information

We may disclose personal information when reasonably necessary to operate our business or provide the services you request.

Insurance Carriers and Related Organizations

Information may be provided to insurance carriers, benefit providers, plan administrators, underwriting organizations, enrollment platforms, and similar organizations when necessary for quoting, determining eligibility, underwriting, enrollment, coverage, or servicing.

Service Providers

We may use third-party companies that provide services supporting our business, including:

  • Website hosting
  • Customer relationship management
  • Appointment scheduling
  • Email and text messaging
  • Telecommunications
  • Electronic signatures
  • Document processing
  • Data storage
  • Website analytics
  • Payment processing
  • Other business and technology services

These providers may process information on our behalf as appropriate to perform the services for which they are engaged.

Authorized Insurance Professionals

Information may be made available to authorized CareVantage personnel or licensed insurance professionals who require the information to assist with your insurance needs or service your account.

Legal and Regulatory Requirements

We may disclose information when reasonably necessary to comply with applicable law, court orders, subpoenas, regulatory requirements, licensing obligations, governmental requests, or other legal processes.

We may also disclose information when reasonably necessary to protect the rights, property, safety, or security of CareVantage, our clients, or others.

Business Transactions

If CareVantage is involved in a merger, acquisition, restructuring, sale, or transfer of some or all of its business or assets, information may be transferred as part of that transaction, subject to applicable law.

CareVantage does not sell personal information to third parties for their independent marketing purposes.

5. SMS and Text Messaging Privacy

If you provide your mobile telephone number and consent to receive text messages from CareVantage, we may send text messages related to your inquiry, consultation, insurance options, application, enrollment, coverage, customer service, or other communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply.

Consent to receive text messages is not a condition of purchasing insurance or receiving services from CareVantage.

You may opt out of text messages at any time by replying STOP. You may receive a confirmation message acknowledging your opt-out request.

For assistance, you may reply HELP or contact CareVantage directly.

Mobile information, including telephone numbers and SMS consent information, will not be sold or shared with third parties for their independent marketing or promotional purposes.

Information may be provided to telecommunications providers, messaging platforms, and other service providers when necessary to deliver communications on behalf of CareVantage.

6. Email Communications

If you provide your email address, CareVantage may use it to communicate with you regarding your inquiry, consultation, insurance options, application, enrollment, existing coverage, or other services you request.

If you receive promotional email communications from us, you may unsubscribe using the unsubscribe option included in the communication or by contacting us.

Even if you opt out of promotional communications, we may continue to send non-promotional or transactional communications when appropriate, including communications regarding an existing application, policy, service request, or client relationship.

7. Cookies, Analytics, and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand how visitors interact with it, improve website performance, and evaluate marketing effectiveness.

These technologies may collect information such as:

  • Device and browser information
  • IP address
  • Pages visited
  • Time spent on pages
  • Website interactions
  • Referring websites or advertisements
  • General location information

Some of these technologies may be provided by third-party analytics, advertising, or technology providers.

CareVantage's general website forms and appointment scheduling tools are not designed to request detailed medical or health information.

We do not intentionally authorize advertising or analytics providers to use health information provided during an insurance consultation or application for those providers' independent advertising purposes.

You may be able to limit certain cookies or tracking technologies through your browser, device, or other available privacy settings.

8. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties, including insurance carriers, provider-search tools, enrollment platforms, scheduling services, and social media platforms.

When you leave a CareVantage-controlled website or provide information directly to another organization, that organization's privacy policy and practices may apply.

CareVantage is not responsible for the privacy, security, availability, or content of websites and services that we do not control.

We encourage you to review the privacy policies of third-party organizations before providing personal information to them.

9. Data Security

CareVantage uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Access to personal information is limited as appropriate to individuals and service providers who require access for legitimate business or insurance-related purposes.

However, no website, electronic transmission, email system, text messaging system, or electronic storage method can be guaranteed to be completely secure.

For this reason, we encourage you not to transmit highly sensitive medical or personal information through ordinary website contact forms, email, or text messages unless requested through an appropriate method.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services
  • Maintain appropriate insurance and business records
  • Service client relationships
  • Satisfy legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements
  • Protect legitimate business interests

Retention periods may vary depending on the type of information and applicable legal or regulatory requirements.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our practices and applicable law.

11. Your Privacy Choices and Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information.

These may include the right to request:

  • Access to certain personal information we maintain about you
  • Correction of inaccurate personal information
  • Deletion of certain personal information
  • Information regarding certain uses or disclosures of your personal information
  • Withdrawal from certain marketing communications

Not all rights apply in every circumstance.

We may need to verify your identity before processing a privacy request, and we may retain certain information when permitted or required by law.

We will not discriminate against you for exercising privacy rights provided to you by applicable law.

Privacy requests may be submitted using the contact information provided at the end of this Privacy Policy.

12. Children's Privacy

CareVantage's website and services are intended for adults seeking insurance information or coverage for themselves, their families, employees, or other eligible individuals.

Our website is not directed to children under the age of 13, and we do not knowingly solicit personal information directly from children under 13 through our website.

A parent, legal guardian, or other authorized adult may provide information concerning a minor when reasonably necessary to obtain insurance information or coverage for that minor.

13. Privacy Preference Signals and Browser Controls

Some browsers and devices provide settings or signals intended to communicate a user's privacy preferences regarding online tracking.

The requirements associated with these technologies vary by jurisdiction and may change over time.

Where required by applicable law, CareVantage will process legally recognized privacy preference signals in accordance with applicable requirements.

You may also adjust your browser or device settings to limit or block certain cookies or tracking technologies.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technologies, business practices, or legal requirements.

When changes are made, the "Last Updated" date at the top of this policy will be revised.

If we make material changes, we may provide additional notice through our website or another appropriate method when required by applicable law.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:

CareVantage Insurance
Email: [email protected]
Website: www.thecarevantage.com

You may also contact us using the contact form available on our website.


CareVantage Insurance is an independent insurance agency. References to insurance carriers, provider networks, administrators, or other third-party organizations do not imply that those organizations own, operate, or control CareVantage unless expressly stated otherwise.

carevantage

Independent health insurance advisors licensed in 50 states. No consultation fees, ever.

Coverage

Individual & Family Small Business Dental & Vision

Company

About Us Our Agents Client Portal Contact

Get in Touch

[email protected] Book a Free Consultation Licensed in 50 States

Coverage tips, without the sales pitch.

One email a month, no spam, unsubscribe anytime.

© 2026 carevantage insurance solutions. all rights reserved.
Privacy Policy Terms of Service Licensing & Disclosures